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Help!: [Sink] Map My Run lost all my training info

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    • CommentAuthorFree Memberpbeaux
    • CommentTimeAug 20th 2008
     
    pbeaux

    When I tried to log in this morning, I was asked to activate my account.  When I did what I had to access the site, about three months of training info was lost from my log.  I've emailed MapMyRun, but only gotten the standard "thank you for your comments" reply.  Has this happened to anyone else?  Is there anyway to retrieve all the lost information?

     P.Beaux

     future marathoner.

    • CommentAuthorPremium Member!kevin@mmf
    • CommentTimeAug 26th 2008
     
    kevin@mmf

    pbeaux,

    If this is still the case send us feedback through our contact system so we can get in touch with you directly.  Typically we find that people with this similar problem had multiple accounts and were using the wrong email address.  When you send us an email, can you list out any other email addresses you use so we can look up possible accounts?

    Cheers,

    -Kevin

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